Effective Date: 2024
Introduction
Welcome to Shapes Workshop! At Shapes Workshop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website (https://shapesworkshop.co.za) and services.
1. Information We Collect
We collect information that you provide directly to us when you use our website or engage with our services. This may include:
- Personal Information: Name, email address, postal address, phone number, and other similar contact details.
- Order Information: Details about the products or services you purchase or express interest in.
- Photos and Preferences: Information you provide for customizations, including photos and specific preferences.
- Technical Information: Log files, device information, IP addresses, and other technical details collected through cookies and similar technologies.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Processing Orders: To fulfill and manage orders, including processing secured payments via Paystack and PayFast , communicating about orders, and delivering products and this done through shipping companies like Courier Guy.
- Personalization: Creating customized products based on your preferences and specifications.
- Communication: Sending updates, promotional materials, and responding to inquiries.
- Improving Services: Analyzing usage patterns, gathering feedback, and enhancing our website and offerings.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as outlined in this Privacy Policy. We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you.
4. Your Choices
You have the right to:
- Access and correct your personal information.
- Opt-out of receiving promotional communications.
- Request deletion of your personal information, subject to legal obligations.
5. Security
We employ industry-standard encryption and security protocols to safeguard your data, including payment details processed by reputable payment gateway providers, during transactions and while stored on our systems. The site utilizes the latest security patches, certificates, and encryption technologies provided by Hostinger, WordPress, and WooCommerce. We do not share your personal information with third parties without your explicit consent, ensuring your privacy and trust are maintained throughout your shopping experience with us. While we have implemented comprehensive security measures, it’s important to note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Cookies
We use cookies and similar technologies to enhance your browsing experience and gather information about website usage. You can control cookies through your browser settings.
7. Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have unintentionally collected such information, please contact us.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and the effective date will be revised accordingly.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at info@shapesworkshop.co.za
10. Consent
By using our website and services, you consent to the terms of this Privacy Policy.